How do you keep your staff and drivers safe while planning for and making essential deliveries? How do you stay in business during a pandemic? How do you prepare your business in case something like this happens again?
Elite EXTRA offers a variety of features that you can take advantage of to protect your staff, drivers, and company during challenging and potentially unsafe times.
Dispatch From Home
Take care of
dispatching essential orders from the safety of your
own home. With our cloud-based software, dispatch
easily from wherever you are. Simply log in to your
company’s instance of Elite EXTRA on your home
computer and start dispatching.
Centralized Dispatching
Limit
the number of people present in the building at one
time to better spread out and stay safe. Use one
dispatcher to dispatch for multiple locations all out
of one instance. This allows you to also share your
drivers and vehicles, so you can optimize your current
assets to the best of your abilities while making your
important essential deliveries.
Mobile Dispatching
Elite EXTRA
allows drivers to build and dispatch routes directly
from their device by scanning barcodes or adding
orders manually. This allows employees to keep social
distancing guidelines in place while still remaining
safe to make essential deliveries.
Auto-Route
Let Elite EXTRA’s
technology figure out essential delivery planning for
you! Auto-Route allows you to select a group of orders
and automatically optimizes the routes based on a
specific number of drivers or vehicles while taking
requested time windows, vehicle inclusions, and
drivers’ skill sets into consideration.
Email and Text ETA Alerts
Send
your customers delivery tracking links through
automated emails and texts. Customers can track your
drivers’ estimated times of arrival while freeing your
other staff from answering unnecessary emails and
phone calls regarding their order status. Customer
communication is often as important as essential
delivery planning, so let Elite EXTRA’s automated
system help you manage it while keeping your employees
safe.
Proof of Delivery with Photo
Your drivers can use the EXTRA Driver mobile
application to take photos of their essential
deliveries. These photos are automatically uploaded to
your web-based Elite EXTRA routing software, where you
can store, access, or email them as you need. You can
also set them up to be automatically emailed to your
customers as proof of delivery documents; helping you
manage your documents even after delivery has
occurred.
Delivery Network
If you’re short
on drivers and need help delivering, consider our
external delivery services available in select markets
now. Configure your site to integrate with Lyft,
Postmates, and other fleets soon! Contact your sales
representative or account manager today to discuss
this feature!
What customers are saying about Elite
EXTRA:
“Yes, we love the fact the Photo Capture has helped
us enormously, during this pandemic period we
eliminated having drivers capture signatures from
customers instead our drivers sign on behalf of the
customer for safe distancing practices. But short
after we had few instances where some customers
claimed that they did not receive the parts, now
that we have the Photo Capture turned on that issue
is resolved. After training our drivers to become
better photographers they are capturing photos with
including background images that specific to the
business of the client. Also we have better control
over issues where our drivers drop off the wrong
parts to the wrong shop time to time, now it’s
easier to identify what was delivered by having them
stage the parts with part numbers in the images as
much as possible. Keep up the good work!!!”
Raffi Saboundjian, President – Certified
Undercar Parts (April 2020)
Interested in Learning More?
For
more information about Elite EXTRA’s essential
delivery features, go to eliteextra.com, or contact our Sales Team at 1-888-484-8729 or sales@eliteextra.com.
